Check workshop dates, time zones, and reminders
Use the workshop page before registration and your cohort dashboard afterward to check session times, calendar events, reminders, and schedule changes.
In this article
Before registering, check the current workshop page. After registering, open your workshop dashboard and use the schedule for your specific cohort.
Check the displayed time zone
Read the date, start time, and time-zone label together. A workshop can have several cohorts, and sessions may fall on a different calendar date in another time zone. Do not rely on a time quoted in an old blog post or chat answer.
Open the relevant cohort and review each session under Sessions & recordings. If your device or calendar uses a different time zone, compare it with the label displayed beside the session before setting a reminder. See calendar events for calendar help.
A reminder or confirmation email is missing
Check the mailbox for the email used to register or pay, including spam and filtered folders. A newsletter, updates subscription, or waitlist confirmation is not the same as confirmed enrollment.
You can still check your schedule and join an eligible session from the dashboard without waiting for a reminder. Joining normally opens five minutes before the start. Follow joining help if the session is starting and the link is absent.
Dates appear different or the session changed
Check that both pages refer to the same cohort and time zone. Refresh the cohort page and review any workshop updates. A saved calendar event may still contain an older time.
If the information still conflicts, email [email protected] with the workshop, cohort, and the two times you see, including their time zones. Melo can explain where to check, but should not invent a replacement date or confirm a schedule change without current information.
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