Understand workshop emails

Identify the message

A waitlist confirmation means you asked for updates. An enrollment confirmation relates to joining a run. A session reminder helps you prepare for a scheduled class. Read the message carefully before assuming it confirms payment or access.

Check the current details

Use your dashboard to verify the workshop and available sessions. If an email is missing, check other inbox folders and the account used to enroll.

For staff

Coordinate automated and manual messages so learners receive consistent information. Confirm actual triggers and recipients before promising a reminder schedule. Test date, name, and workshop variables where supported. Respect marketing preferences and handle account-specific questions privately through support.